How Casino Mate Protects Your Data

How We Collect and Protect Your Information

When you register at Casino Mate, we collect the information you provide during sign-up, including your name, contact details and date of birth, since every account holder must be 18 years of age or older before we activate a profile. This data allows us to confirm your identity, manage your account login details and respond to any support request you raise with us.

We also process information generated through your activity on the platform, such as deposit and game history, so we can administer the welcome offer and keep an accurate record of your play.

Why we need this information

We rely on the details you share to meet our age-verification obligations, to keep your account secure, and to communicate with you about offers such as the $1400 bonus plus 80 free spins. Where you set limits through our self-exclusion tools, we record those instructions so they can be applied consistently across your account.

What Rights Do You Have Over Your Data?

As a player, you hold several rights over the information we hold on your account, and each one is tied to a specific process you can use directly with us.

• Access: you can ask us to confirm what account and activity data we hold, including your deposit and bonus history.
• Correction: you can update inaccurate contact details through your account login settings or by contacting support.
• Limiting use: you can apply a self-exclusion instruction, and we record it against your profile so it is applied consistently.
• Complaints: if you believe your data has been mishandled, you can raise the matter through our complaints process and we will review it.

Data Use and Account Security

We use the information held in your account only for purposes connected to your play with us, such as administering the $1400 bonus plus 80 free spins offer, processing the transactions described on our payments page, and supporting any query you raise through the account itself.

Age verification remains central to how we handle your data: no account stays active unless the holder is confirmed to be 18 or older, and this check is applied before any deposit or bonus activity proceeds.

Any transfer of your personal details to a payment or support partner is limited to what is necessary to deliver the service you have requested, and we do not use your information beyond the purposes connected to your account and your play with us.